For prescription refills, please have your pharmacy contact us during regular office hours: Monday through Friday 8:30 a.m. through 5:00 p.m.
No controlled substances - such as pain medicines, muscle relaxants, sleeping pills, or tranquilizers - will be phoned into a pharmacy. If you are a pharmacy calling for verification on a phoned prescription of a controlled substance, please take this message as an official denial of said prescription. Please call during regular working office hours if there are questions regarding this policy.
For mail order prescription refills, please allow sufficient turnaround time to process your refill request. Exceptions are made for emergencies, but not for controlled substances.
Please, always have the telephone number of your pharmacy available when speaking with the physician or secretary.
PHARMACY FAX NUMBER: (818) 758-2904
Faxes will only be responded to during business office hours.